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Educational Alternatives, Volume 14, 2016

HIGHER EDUCATION QUALITY EVALUATION FROM THE STAKEHOLDERS’ PERSPECTIVE AS A POTENTIAL OBJECT OF SCIENTIFIC RESEARCH
Petr Svoboda, Jan Cerny
Pages: 132-138
Published: 22 Sep 2016
Views: 537
Downloads: 128
Abstract: From the perspective of this article the most important stakeholders in higher education are especially: State represented by the Ministry of Education, students, teachers and employers of alumni. Given that the issue of quality management is one of the most important objects explored by the management science, the article seeks to answer the question of whether and to what extent these stakeholders may be the object of scientific research in the conditions of the Czech Republic. It concludes that students and teachers are possible in full extent, while the other two only partially.
Keywords: higher education, quality evaluation, stakeholders, servqual, scientific research
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