A COMPARATIVE ANALYSIS OF KNOWLEDGE MANAGEMENT IN AN ONLINE DISCUSSION FORUM: A CASE STUDY APPROACH
Rachel Barker
Pagini: 255-271
Publicat: 1 Jan 2013
Vizualizări: 218
Descărcări: 14
Rezumat: Limited research has been conducted on online discussion forums, mainly because of the ‘short lived’ time period of the results. Furthermore, an inherent lack of process orientated, evolutionary perspectives of knowledge management as it pertains to these forums exist. To fill this gap, the aim of this paper is to draw on existing theoretical perspectives and to measure how intervention through knowledge management can contribute to the management of knowledge creation and sharing. This is done through a case study approach, specifically a comparative analysis, in an online discussion forum during two time frames. The paper introduces the key concepts, details the underlying theoretical framework, outlines the research methodology, data analysis and results obtained and concludes with the main research findings and implications of the study.
Cuvinte cheie: virtual communities, online discussion forums, knowledge management, knowledge creation and sharing
Citează acest articol: Rachel Barker. A COMPARATIVE ANALYSIS OF KNOWLEDGE MANAGEMENT IN AN ONLINE DISCUSSION FORUM: A CASE STUDY APPROACH. Journal of International Scientific Publications: Media & Mass Communication 2, 255-271 (2013). https://www.scientific-publications.net/en/article/1002989/
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